Collection of personal information
We collect and use personal information (including name, address, telephone number and email address) in order to:
•respond to queries or requests submitted by you
•process orders or applications submitted by you
•administer or otherwise carry out our obligations in relation to any agreement you have with us
•anticipate and resolve problems with any products or services supplied to you
•better tailor and improve the features of products and services
•create products or services that may meet your needs.
Collection of non-personal information
We may automatically collect non-personal information about you such as the type of internet browsers you use or the website from which you linked to our Website. We may also aggregate details which you have submitted to the Website (for example, town where you live). You cannot be identified from this information and it is only used to assist us in providing an effective service on this web site.
We may store some information (commonly known as a "cookie") on your computer when you look at our Website. We are able to read these cookies for information purposes when you revisit our Website.
The type of information we collect as a result of a cookie being accepted by you is specific to your PC and includes the IP address, the date and time the PC visited the Website, what parts of our Website were looked at and whether the web pages requested were delivered successfully. This information is anonymous; it represents a computer rather than a person.
We use the cookie information to improve our knowledge of the use of our Website and to enable us to be able to ascertain whether the Website is operating at an optimal level. This allows us to enhance our web offerings to you and to provide an enjoyable and an innovative online experience.
You can erase or block this information by changing the settings on your computer (please refer to your help screens or manuals). If you do erase or block this information you may not be able to utilise some features of the Website.
E-mail, Feedback and Forum Facilities
Keeping our records accurate
We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us at firstname.lastname@example.org.
Security of your personal data
We have implemented technology and policies with the objective of protecting your privacy from unauthorized access and improper use and will update these measures as new technology becomes available, as appropriate.
Submission of others personal information